Privacy Policy

Stoked Entrepreneur

Last Updated: [Month Day, Year]

Business: Stoked Entrepreneur, operated by Joseph Descans [confirm legal entity]
Address: [Business address], San Diego, CA [ZIP]
Contact: [support email] | [phone]
Website: se.reachific.com

This Privacy Policy explains how Stoked Entrepreneur ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, book a speaking engagement, enroll in a course, purchase a product, or communicate with us by phone, email, or text. By using our website or services, you agree to the practices described here.

1. Information We Collect

We collect the following categories of personal information:

• Identifiers and Contact Information: First name, last name, email address, and phone number.
• Booking and Event Details: For speaking inquiries, the organization or school name, event date, location, format, audience information, and other details you provide to request or plan an engagement.
• Account and Course Data: Enrollment details, login credentials, and course activity such as progress and completion, for those who purchase a course, membership, or digital product.
• Communications: Messages you submit through our website forms, emails, text messages, and phone calls.
• Device and Usage Data: IP address, browser type, pages visited, timestamps, and referral source when you visit our website.
• Payment Information: Payment details processed by our third party payment processors. We do not store full card numbers or payment credentials.
• Cookies and Tracking Technologies: As described in our Cookie Policy.

2. How We Collect Information

• Directly from you when you complete a form, request a booking, enroll in a course, or call, text, or email us.
• Automatically through cookies and similar technologies when you visit our website.
• From third party platforms we use to run our business, including GoHighLevel and Reachific (CRM, business phone, and messaging), our course and membership platform, payment processors such as Stripe, Google (analytics and advertising), and Meta (advertising).

3. How We Use Your Information

• Respond to booking and speaking inquiries and provide quotes and proposals.
• Coordinate and deliver speaking engagements, keynotes, assemblies, and workshops.
• Provide access to and support our online courses, memberships, and digital products.
• Send confirmations, reminders, and follow up communications.
• Send marketing and promotional messages, subject to your consent where required by law.
• Process payments and maintain billing and enrollment records.
• Improve our website and services through analytics.
• Resolve disputes and enforce our Terms of Service.
• Comply with applicable laws and legal obligations.

4. SMS and Email Communications

By providing your phone number and contacting us or requesting a booking, you agree to receive text messages from Stoked Entrepreneur related to your inquiry, booking, enrollment, scheduling, updates, and follow up. These messages may be sent through our business platform powered by Reachific (GoHighLevel) or other communication tools we use. You may also receive promotional messages if you have opted in.

• Message frequency varies based on your activity and preferences. Message and data rates may apply.
• Reply STOP at any time to opt out of text messages. Reply HELP for assistance.
• Opting out of marketing messages does not affect transactional messages tied to an active booking or enrollment.
• We do not sell or share your phone number with third parties for their own marketing purposes.

By providing your email address, you consent to receive emails from us regarding your inquiry, booking, enrollment, and updates. You may unsubscribe from marketing emails at any time using the link in any marketing email.

5. How We Share Your Information

We do not sell your personal information. We may share information with the following categories of parties, under contract, and only as needed to run our business:

• Service Providers: Our CRM and business phone platform (GoHighLevel and Reachific), course and membership platform, payment processors, Google, Meta, and other vendors who help us deliver our services and marketing. These parties are contractually restricted from using your information for any purpose other than providing services to us.
• Legal Requirements: We may disclose information when required by law, subpoena, or court order, or to protect the rights, property, or safety of our business, our clients, or the public.
• Business Transfer: If our business is sold or transferred, your information may be transferred as part of that transaction, subject to the same privacy protections described here.

6. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA and CPRA). A full description of those rights and how to exercise them is in our California Privacy Notice. In summary, you may request to:

• Know and Access: The categories and specific pieces of personal information we have collected about you.
• Correct: Inaccurate personal information we hold about you.
• Delete: Your personal information, subject to legal exceptions.
• Opt Out: Of the sale or sharing of personal information. We do not sell personal information.
• Limit: The use of sensitive personal information, where applicable.
• Non Discrimination: We will not discriminate against you for exercising your privacy rights.

To submit a request, contact us at [support email]. We respond to verifiable requests within 45 days and may need to verify your identity first.

7. Do Not Track

Our website does not currently respond to browser Do Not Track signals. You may manage cookie and tracking preferences through your browser settings, as described in our Cookie Policy.

8. Cookies and Tracking

We use cookies and similar technologies to operate our website and support analytics and advertising. For full details, see our Cookie Policy. You can manage cookie preferences through your browser settings.

9. Event Recordings and Media

At in person or virtual speaking engagements, we or the event host may photograph, record, or livestream the presentation. This media may be used to document the event and to promote Stoked Entrepreneur, for example on our website or social channels. If you are a host and prefer that we not capture or use media from your event, tell us in writing before the engagement and we will honor reasonable requests. Recording rights are also addressed in our Terms of Service.

10. Data Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold, including restricted access to records, encryption in transit, and standard industry security practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we are committed to protecting your information with reasonable and appropriate measures.

11. Data Retention

We retain personal information for as long as needed to provide our services, maintain course access, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and enrollment records are typically retained for a minimum of [two years, confirm] after the engagement or purchase. Information that is no longer needed is deleted or de identified.

12. Children's Privacy

Our website, courses, and online purchases are intended for adults and are not directed to children under 13, and we do not knowingly collect personal information from children through our site. Bookings involving youth or school audiences are made by the organization or school, and any student information related to an event is managed by that host, not collected directly by us through the website. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

13. Third Party Websites and Links

Our website may link to third party sites, including book retailers such as Amazon, review platforms, and social media. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third party site you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted on this page with a revised "Last Updated" date. Material changes will be communicated where reasonably practicable. Continued use of our services after an update is your acceptance of the revised Policy.

15. How to Contact Us

For questions, concerns, or privacy requests:
Stoked Entrepreneur
[Business address], San Diego, CA [ZIP]
[support email]
[phone]
se.reachific.com